★ Typed routes from Laravel to React with Wayfinder
I've been writing about There There a lot lately. It's a helpdesk we're building at Spatie, born from two decades of running our own customer support for our open source work and SaaS apps. After all that time being the customer of other helpdesks, we finally started on the one we actually wanted to use. Our take on AI here is to aim it at the support agent, not the customer. The human owns the conversation. The model makes the reply a little cleaner and a little faster. There There is in…
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